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Hospitals are very complex and difficult to navigate. 40% of patients and visitors depend on hospital staff to find their way and this increase costs and worsen operational efficiency.
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A cost-estimate by Zimring, which is often cited, is that problems with navigation in medium-sized hospitals in Norway can cost the institution 2 million NOK annually.
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Conventional GPS-technology is not accurate enough (~few meters) and works only outdoors.
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Poor navigation causes unnecessary stress and anxiety for patients and visitors.